Hiring and retaining quality DBA’s is challenging & costly.  Few have skills across all the multiple databases or deployment environments you have.  Even less have the expertise for complex activities like tuning, major upgrades & migrations.   Avoiding risk requires at least two DBA’s to be across every system & some systems need 24 x 7 support.  All databases need ongoing DBA attention – even cloud PaaS such as AWS RDS & Aurora.

MGA Managed Support Services offers clients several benefits compared to maintaining a fully staffed inhouse DBA team, including:

  • Significant Cost Savings:  As inhouse DBA workload is often lumpy, MGA achieves cost efficiencies by spreading resources across the fluctuations of multiple clients.  MGA Managed Support is typically less than 40% of the cost of maintaining a team of inhouse DBA’s.
  • Scalability and Flexibility: MGA can quickly adjust resourcing to your changing needs, offering scalable resources that can be ramped up or down as required without the need for hiring delays and investment in additional personnel.
  • Access to Expertise: MGA specialises in database management, giving you access to a broad pool of experience, skills and the latest best practices that can be costly and difficult to maintain in-house.
  • 24x7 Support: MGA offers 24x7 support, ensuring that any issues can be addressed immediately, regardless of when they occur, which may be challenging for in-house teams to match without significant additional costs.
  • Risk Management: MGA has the procedures, best practices and latest technologies to proactively identify risks and resolve them before security and performance is impacted.
  • Focus on Core Business: MGA’s senior DBA’s will manage the complexities of ongoing database administration so you can focus on core business activities.

MGA has more than 30 managed support clients in Australia ranging in size from 5 to 400+ databases.  Many are in regulated, security sensitive industries ranging from healthcare, energy & utilities, transportation, finance, legal and government.   

What MGA provides:

  • Ongoing BAU support plus experts when required without the high cost and headaches.
  • Fixed price for 12 months of 10x5 or 24x7 Database Management Support for the ‘business as usual’ tasks, plus additional pre-paid hours for other activities.
  • Minimum of 3 x local senior DBA’s trained across your site & skilled in the database type(s) and deployment environments to monitor and proactively manage the instances.

 

For more information on our Database Managed Support Services, or any other MGA Products & Services, please contact us.